Terms of Service

1. Permitted Use

You may use our website and services for lawful purposes related to exploring, inquiring about, and enrolling in our communication training programs. Specifically, you may:

• • Browse course information and educational content
• • Submit inquiries through our contact forms
• • Register for and participate in training programs
• • Access materials provided as part of your enrollment

2. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• ✕ Attempting to gain unauthorized access to our systems or networks
• ✕ Using automated systems (bots, scrapers) to access the website without permission
• ✕ Transmitting viruses, malware, or other harmful code
• ✕ Engaging in conduct that could damage, disable, or impair our services
• ✕ Using the service for any illegal or unauthorized purpose
• ✕ Reproducing, distributing, or selling course materials without authorization
• ✕ Impersonating others or providing false information

3. Age Requirements

Our services are designed for adults and professionals. You must be at least 18 years old to use our services. By using the website, you represent that you meet this age requirement.

4. Account Registration and Access

When enrolling in our training programs, you may be required to create an account. You agree to:

• • Provide accurate, current, and complete information during registration
• • Maintain and promptly update your account information
• • Maintain the security and confidentiality of your login credentials
• • Notify us immediately of any unauthorized access to your account
• • Accept responsibility for all activities that occur under your account

Our Content and Materials

All content on our website and in our training programs, including text, graphics, logos, images, videos, audio clips, and software, is the property of DialoguePlus Academy or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our services without our prior written consent, except as permitted for your personal, non-commercial use of enrolled courses.

License for Course Materials

When you enroll in our training programs, we grant you a limited, non-exclusive, non-transferable license to access and use course materials solely for your personal educational purposes. This license terminates upon completion of the course or termination of your enrollment.

Trademarks

"DialoguePlus Academy" and related logos, product names, and service names are trademarks or service marks of DialoguePlus Academy. You may not use these marks without our prior written permission.

User-Generated Content

If you submit feedback, suggestions, or other content to us, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and distribute such content for any purpose.

Course Fees

All course fees are stated in Japanese Yen (¥) and must be paid in full before the start of the program unless alternative payment arrangements have been agreed upon in writing. Prices are subject to change, but changes will not affect enrollments already confirmed.

Payment Methods

We accept payment through methods specified during the enrollment process. You are responsible for any applicable taxes, currency conversion fees, or payment processing charges.

Refund Policy

Our refund policy varies depending on the timing of cancellation:

• • Cancellation 30+ days before course start: Full refund minus administrative fee
• • Cancellation 14-29 days before course start: 50% refund
• • Cancellation less than 14 days before course start: No refund

Refund requests must be submitted in writing. Special circumstances will be considered on a case-by-case basis.

Applicable Law

These Terms of Service are governed by the laws of Japan, without regard to its conflict of law provisions. Your use of our services may also be subject to other local, state, national, or international laws.

Jurisdiction

Any disputes arising out of or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts located in Tokyo, Japan. You consent to the personal jurisdiction of such courts.

Informal Resolution

Before filing any formal claim, we encourage you to contact us directly to seek an informal resolution. Many disputes can be resolved quickly and satisfactorily through direct communication.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and DialoguePlus Academy regarding your use of our services.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely approximates the intent of the original.

Waiver

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of DialoguePlus Academy.

Assignment

You may not assign or transfer these terms or your rights and obligations under them without our prior written consent. We may assign these terms at any time without restriction.