Terms and Conditions

Last updated: November 8, 2025

Binding Agreement

These Terms and Conditions constitute a legally binding agreement between you and DialoguePlus Academy. By accessing our website, enrolling in our courses, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any provision of these Terms and Conditions, you must immediately cease using our services and website. Your continued use indicates your acceptance of all terms herein.

User Obligations and Responsibilities

1. Compliance with Laws and Regulations

You agree to use our services in full compliance with all applicable local, national, and international laws and regulations. This includes, but is not limited to:

  • Data protection and privacy laws
  • Intellectual property rights and copyright laws
  • Anti-discrimination and harassment laws
  • Business conduct and professional ethics regulations

2. Accurate Information

You are responsible for providing accurate, current, and complete information when registering for courses, submitting forms, or otherwise interacting with our services. You must promptly update any information that becomes inaccurate or outdated. Providing false or misleading information may result in suspension or termination of your access to our services.

3. Respectful Conduct

When participating in our training programs or interacting with instructors and other participants, you agree to:

  • Treat all individuals with respect and professionalism
  • Refrain from harassment, discrimination, or abusive behavior
  • Maintain confidentiality regarding other participants' information
  • Participate constructively and avoid disruptive behavior
  • Honor the learning environment and support fellow participants

4. Attendance and Participation

For enrolled courses, you are expected to attend all scheduled sessions and actively participate in learning activities. While we understand that unforeseen circumstances may arise, consistent attendance is essential for achieving training objectives. Failure to maintain reasonable attendance may affect your ability to complete the course successfully.

5. Protection of Course Materials

You agree not to:

  • Share, distribute, or sell course materials to unauthorized parties
  • Record, copy, or reproduce training sessions without permission
  • Use course content for commercial purposes
  • Remove copyright or proprietary notices from materials

6. Indemnification Obligation

You agree to indemnify and hold harmless DialoguePlus Academy, its instructors, employees, and representatives from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms and Conditions, your misuse of our services, or your violation of any law or rights of third parties.

Disclaimers and Liability Limitations

No Professional Advice

The content provided in our training programs is for educational purposes only and does not constitute professional advice. While we provide communication skills training based on established principles and practices, you should not rely solely on this information for critical business or personal decisions. We recommend consulting with qualified professionals for specific advice tailored to your situation.

No Guarantee of Outcomes

While we are committed to providing quality education and training, we make no guarantees or warranties regarding specific outcomes, career advancement, salary increases, or professional success. The effectiveness of communication skills training varies based on individual effort, commitment, workplace environment, and numerous other factors beyond our control. Testimonials and success stories do not guarantee similar results for all participants.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that our services will meet your specific requirements or that the operation of our website will be uninterrupted or error-free.

Limitation of Liability

To the fullest extent permitted by applicable law, DialoguePlus Academy, its officers, directors, employees, instructors, and agents shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses arising from your use of or inability to use our services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms and Conditions or your use of our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Force Majeure

DialoguePlus Academy shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, pandemic, epidemic, or interruptions in telecommunications or internet services. In such cases, we will make reasonable efforts to minimize disruption and communicate alternative arrangements.

Privacy and Data Protection

Personal Data Handling

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By accepting these terms, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, use, and disclosure of your personal information as described therein.

Third-Party Privacy Policies

Our website may contain links to third-party websites or services that have their own privacy policies. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security Acknowledgment

While we implement reasonable security measures to protect your personal information, you acknowledge that no method of transmission over the internet or electronic storage is completely secure. You accept the inherent security risks of providing information online and will not hold us responsible for any breach of security unless it is due to our gross negligence or willful misconduct.

Termination and Suspension

Right to Terminate

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms and Conditions. This includes situations involving inappropriate conduct, non-payment, or violation of our policies.

Effect of Termination

Upon termination:

  • Your right to access and use our services will immediately cease
  • You must immediately cease all use of course materials
  • All provisions that by their nature should survive termination shall remain in effect
  • Refunds will be processed according to our refund policy, if applicable

Voluntary Withdrawal

You may discontinue use of our services at any time by ceasing to access our website and, for enrolled courses, following the withdrawal procedures outlined in your enrollment agreement. Refunds for course withdrawals are subject to the terms specified in our Terms of Service.

Dispute Resolution and Legal Matters

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan, without giving effect to any principles of conflicts of law. You agree that any legal action or proceeding arising out of or relating to these terms shall be brought exclusively in the courts located in Tokyo, Japan, and you hereby consent to the personal jurisdiction and venue of such courts.

Informal Dispute Resolution

In the event of any dispute, claim, or controversy arising from or relating to these Terms and Conditions or our services, you agree to first attempt to resolve the matter informally by contacting us directly. We will make good faith efforts to resolve disputes amicably and promptly.

Mediation

If informal resolution attempts fail, both parties agree to participate in mediation before pursuing litigation. Mediation shall be conducted in Tokyo, Japan, with costs shared equally between the parties unless otherwise agreed.

Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Modifications and Updates

Right to Modify Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will become effective immediately upon posting to our website. We will update the "Last Updated" date at the top of this page to reflect the date of the most recent changes.

Notice of Material Changes

For significant changes to these terms, we will make reasonable efforts to provide notice through our website, email communication, or other appropriate means. However, it is your responsibility to regularly review these Terms and Conditions.

Continued Use Constitutes Acceptance

Your continued use of our services after any modifications to these Terms and Conditions constitutes your acceptance of the revised terms. If you do not agree with the modified terms, you must discontinue using our services.

Miscellaneous Provisions

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Terms of Service, and any other legal notices or agreements published on our website, constitute the entire agreement between you and DialoguePlus Academy concerning your use of our services.

Severability

If any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed. All other provisions shall remain in full force and effect.

No Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

Assignment

You may not assign, transfer, or delegate these Terms and Conditions or any rights or obligations hereunder without our prior written consent. We may assign these Terms and Conditions at any time without restriction or notice to you.

Headings and Interpretation

Section headings in these Terms and Conditions are for convenience only and shall not affect their interpretation. The terms "including," "includes," and similar terms shall be deemed to be followed by "without limitation."

Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

DialoguePlus Academy

305-0816 3-21-49 Gakuen no Mori, Tsukuba City, Ibaraki Prefecture

Email: info@moltravehand.com

Phone: +81-27-360-6513

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